Question 1

What is Futures Buddy?

Accepted Answer

Futures Buddy is a professional desktop trading application designed for futures traders. It provides real-time market analysis, scalp setup detection, market confluence monitoring, and advanced order flow insights to help you make better trading decisions.

Question 2

Which markets does Futures Buddy support?

Accepted Answer

Currently, Futures Buddy is optimized for NQ (Nasdaq Futures) with full real-time analysis, scalp setup detection, and market confluence monitoring. Gold Futures support is coming soon! We're focused on delivering the best possible experience for each instrument before expanding to additional markets.

Question 3

Do I need trading experience to use Futures Buddy?

Accepted Answer

While Futures Buddy is designed for serious traders, beginners can benefit from its clear visualizations and explanations. However, we recommend having a basic understanding of futures trading, technical analysis, and risk management before using the platform.

Question 4

What makes Futures Buddy different from other trading platforms?

Accepted Answer

Futures Buddy specializes in scalping and day trading with unique features like AI-powered confluence zone detection, real-time market sentiment analysis (VIX, DXY, bonds, stocks), and a comprehensive momentum dashboard. Our focus is on providing actionable insights rather than overwhelming you with data.

Question 5

Can I cancel my subscription anytime?

Accepted Answer

Yes! You can cancel your subscription at any time through the customer portal. There are no long-term contracts or cancellation fees. Your access will continue until the end of your current billing period.

Question 6

How do I manage my subscription?

Accepted Answer

After subscribing, you'll receive an email with a link to your customer portal. There you can update payment methods, change plans, view invoices, and cancel your subscription. You can also access the portal from within the application.

Question 7

What payment methods do you accept?

Accepted Answer

We accept all major credit cards (Visa, Mastercard, American Express, Discover) through our secure payment processor, Stripe. All transactions are encrypted and secure.

Question 8

Do you offer a free trial?

Accepted Answer

Currently, we don't offer a free trial. However, with our monthly plan, you can try Futures Buddy for just $59.90 and cancel anytime if it's not right for you. We're confident you'll see the value immediately.

Question 9

Which operating systems are supported?

Accepted Answer

Futures Buddy is built with Electron and supports Windows, macOS, and Linux. The application runs natively on your desktop for maximum performance and reliability.

Question 10

Is my data secure?

Accepted Answer

Absolutely. We take security seriously. All data is encrypted in transit and at rest. We never store your trading credentials or have access to your brokerage accounts. Your subscription information is securely processed by Stripe, a PCI Level 1 certified payment processor.

Question 11

Do you provide customer support?

Accepted Answer

Yes! All subscribers get access to our priority support team. You can reach us via email, and we typically respond within 24 hours (often much faster). We're here to help you get the most out of Futures Buddy.

Question 12

Will I receive updates?

Accepted Answer

Yes! We regularly update Futures Buddy with new features, improvements, and bug fixes. All updates are included in your subscription at no additional cost. You'll be notified when updates are available.

Master Futures Trading with Real-Time Intelligence

Everything You Need to Trade Like a Pro

Scalp Setup Scanner

Market Confluence Analysis

Momentum Dashboard

Key Level Detection

Order Flow Analysis

Professional UI

Real-Time Alerts

Desktop Application

Secure & Reliable

Simple, Transparent Pricing

Frequently Asked Questions